Integrations

NeuralRev integrates with electronic medical record (EMR) systems, clearinghouses, and third-party services to streamline your revenue cycle workflow.

Supported EMR Systems

NeuralRev provides native connectivity with major EMR platforms:

Setting Up an EMR Connection

1. Navigate to Settings > Integrations in your workspace
2. Select your EMR provider
3. Provide your EMR instance URL and API credentials
4. Configure field mappings for patient demographics and encounter data
5. Run a test sync to verify connectivity

NeuralRev handles bidirectional sync — patient and encounter data flows in, while claim status and payment information flows back to your EMR.

Webhooks

Webhooks allow your systems to receive real-time notifications when events occur in NeuralRev.

Available Events

• encounter.created — New encounter submitted
• encounter.status_changed — Encounter moves to a new workflow step
• claim.submitted — Claim sent to payer
• claim.adjudicated — Payer response received
• payment.posted — Payment recorded
• patient.updated — Patient demographics changed

Configuration

1. Navigate to Settings > Webhooks
2. Add a new endpoint URL (must be HTTPS)
3. Select the events you want to subscribe to
4. Optionally configure a signing secret for payload verification

All webhook payloads include a signature header for verification. See the Webhooks API reference for payload schemas and retry behavior.

Clearinghouse Connections

NeuralRev connects to clearinghouses for electronic claim submission and remittance processing:

• Change Healthcare — Primary clearinghouse for claim routing
• Availity — Secondary clearinghouse and eligibility verification
• Trizetto — Specialty payer routing

Clearinghouse connections are configured at the organization level and shared across workspaces.

Third-Party Integrations

Payment Processors

NeuralRev integrates with payment processors for patient responsibility collection:

• Stripe — Credit/debit card and ACH payments
• Square — Point-of-sale and card-on-file

Communication Tools

• Twilio — Automated patient appointment and billing reminders
• SendGrid — Transactional email for statements and notifications

API Access

For custom integrations, NeuralRev provides a comprehensive REST API. See the API Reference for:

• Authentication — API key management and OAuth flows
• Patients — Patient CRUD operations
• Encounters — Encounter lifecycle management
• Webhooks — Event subscription configuration

Need Help?

For integration support, submit a support ticket with category Technical Support or reach out to support@neuralweb.tech.