NeuralRev Documentation
Product documentation for the NeuralRev healthcare revenue cycle management platform.
Platform Documentation
Build with NeuralRev
Quick Start
Getting Started Guide
Set up your workspace, configure master data, and create your first encounter in minutes.
Core Features
Learn the 7-step encounter workflow from eligibility verification to payment posting.
API Reference
Integrate your EMR system with the NeuralRev REST API — authentication, endpoints, and webhooks.
Security Practices
Understand our security controls, authentication mechanisms, and compliance posture.
Platform Overview
NeuralRev streamlines the entire healthcare billing lifecycle, from patient eligibility verification through final payment posting. The platform is designed for healthcare organizations that need a reliable, secure, and compliant RCM solution.
Eligibility Verification
Real-time insurance checks via clearinghouse integration. Verify coverage, copays, and deductibles.
Prior Authorization
Upload documents, track approval status, and link authorizations to encounters.
AI-Assisted Coding
Intelligent CPT/ICD code suggestion from clinical notes using machine learning models.
Claims Management
Pre-submission validation, electronic submission, and full lifecycle status tracking.
Payment Processing
Automated ERA processing with EDI 835 parsing and service line reconciliation.
Integration API
REST API with upsert semantics, real-time webhooks, and workspace-scoped API keys.
Architecture
NeuralRev is built as a multi-tenant SaaS platform with clear isolation boundaries:
| Layer | Description |
|---|---|
| Tenants | Top-level organizations (healthcare groups, billing companies) |
| Workspaces | Isolated environments within a tenant (per-practice, per-department) |
| Members | Users with role-based access — Admin, Member, or Viewer |
Compliance & Security
NeuralRev is designed with healthcare compliance at its core. Visit our Trust Center for real-time system status and compliance documentation.
HIPAA
Audit logging & PHI controls
SOC 2
Security controls & monitoring
Data Isolation
Tenant & workspace separation